Given Finance Pty Ltd (trading as Lendology, ACN 624 144 501) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
We collect personal information that is reasonably necessary to provide mortgage broking services, including: your name, contact details, date of birth, employment and income details, financial information (assets, liabilities, expenses), identification documents, and property details relevant to your loan application.
We collect information directly from you when you enquire about our services, complete an application, or communicate with us by phone, email, or through our website. We may also collect information from third parties including lenders, credit reporting bodies, employers, and other referees you authorise us to contact.
We use your personal information to: assess your borrowing capacity, identify suitable loan products, prepare and submit loan applications to lenders, communicate with you about your application, comply with our legal and regulatory obligations, and provide ongoing service after settlement.
We may share your information with: lenders to whom we submit applications on your behalf, our aggregator (Loan Market Group), credit reporting bodies, valuers, solicitors/conveyancers involved in your transaction, and government bodies as required by law. We do not sell your personal information to third parties.
We store personal information in secure digital systems with access controls. Paper documents containing personal information are stored securely at our office. We take reasonable steps to destroy or de-identify personal information when it is no longer needed for any purpose for which it was collected.
Our website uses cookies and analytics tools (Google Analytics) to understand how visitors use our site. These tools collect anonymised data about page visits and interactions. You can manage cookie preferences through our cookie consent banner or your browser settings.
You have the right to: access the personal information we hold about you, request correction of inaccurate information, withdraw consent to direct marketing, and make a complaint about how we handle your information. To exercise these rights, contact us at jason@lendology.com.au or call 08 8270 5138.
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us directly. If you are not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or the Australian Financial Complaints Authority (AFCA) at afca.org.au.
Given Finance Pty Ltd (t/a Lendology)
562 Goodwood Road, Daw Park SA 5041
Phone: 08 8270 5138
Email: jason@lendology.com.au
This privacy policy was last updated in April 2026. Lendology's full privacy disclosure is also available via our aggregator at LMG Privacy Policy (PDF).