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Mortgage Broking
Mortgage brokers often access rates and deals not available directly to the public. Here is how it works and what to realistically expect.
By Jason Given · April 2026 · 4 min read
Mortgage brokers do not have a magic pipeline to secret rates unavailable to anyone else. What they have is market knowledge, volume relationships with lenders, and the ability to compare your actual options across 60+ lenders simultaneously — rather than the one or two you might visit on your own.
The rate advantage comes from three sources: access to products not advertised publicly, the ability to negotiate, and knowing which lender is most competitive for your specific situation.
Many lenders offer different pricing to different distribution channels. A broker who writes significant volume with a particular lender may have access to pricing below that lender's advertised rate. This is not unusual — it is the same principle as a business getting a volume discount.
The publicly advertised comparison rate is the floor for direct customers. Brokers with strong lender relationships often negotiate below that floor for their clients.
When Lendology presents your application to a lender alongside evidence that you have competitive offers from other lenders, the lender has a financial incentive to price competitively to win the business. This negotiation is something most individual borrowers cannot do effectively on their own — because they do not have the competing offers to show, and because they are dealing with a lender's retail team rather than their broker pricing desk.
Lendology has told clients to stay with their current lender when a retention rate negotiation produced a result better than anything available in the market. Getting the best rate sometimes means not switching — but you need market knowledge to know that.
The best rate for a PAYG employee on a $600,000 loan is from a different lender than the best rate for a self-employed borrower on the same loan. Different lenders price differently for different risk profiles, loan sizes, LVRs, property types and borrower circumstances.
A broker who knows the market well knows where to take your specific application to get the best outcome — not just the lowest advertised rate, but the lowest rate you can actually access given your profile.
No. Brokers with higher volumes and stronger lender relationships often access better pricing. The breadth of the lender panel also matters — a broker with 60+ lenders has more options than one with 10.
Sometimes yes, sometimes no. Lendology assesses retention offers against the full market and advises honestly. If your bank's offer is genuinely competitive, we will tell you to take it.
The comparison rate combines the interest rate with most fees into a single percentage, giving a truer picture of the loan's cost. Always compare loans using the comparison rate, not just the headline rate.
Multiple credit enquiries in a short period can reduce your score. Lendology minimises this by identifying the right lender before submitting any application — meaning one enquiry rather than several.